Take the silence out of underwriting.
Nothing about underwriting has to change. What changes is whether the client, the advisor and the home office can see it.
The same journey. A very different experience.
Application submitted
Client completes paperwork with the advisor.
No visibility
Weeks pass with no updates.
Client calls
"Where is my policy?" The advisor checks the pending screen.
Unclear answer
A short underwriting note the advisor has to interpret.
Frustration builds
Client blames the advisor. The advisor blames the home office.
Repeat
Until the policy arrives, or the case goes unfinished.
Application submitted
Client gets a welcome and a clear map of what's ahead.
Live status
Every underwriting stage, in plain language.
Proactive updates
Notifications at each milestone, before anyone calls.
Requests answered
Missing forms requested and returned in the app.
Confidence grows
Delays are visible, and so is who's handling them.
Policy issued
Fewer unfinished cases. A client who tells friends.
Application to policy issue, as the client sees it.
Outcomes for everyone in the chain.
Clients and members
See where their application stands and what's needed from them, without calling anyone.
Advisors and field reps
Get alerted when underwriting needs something, instead of checking the pending screen every day.
Home office
Fewer "where's my case" contacts, fewer cases left unfinished when an advisor leaves, and a reputation for being easy to work with.
Map your underwriting journey with us.
Bring your stages and your most common delays. We'll show you what members and clients would see at each one.